Technical Writer Job Description

Technical writers are tasked with researching and writing lots of different types of content such as product manuals, website FAQ sections, how-to guides, and technical articles. The content they can produce may be published internally to employees, externally to customers, and in industry publications.

To be successful, it’s important technical writers can make confusing and complex information understandable for people with less knowledge of the topic being covered.

Technical writer description template

Use this technical writer job description template for your next job post.

[Company Name] has grown into one of the leading companies in the (Insert industry) industry. One of the main reasons for our growth is our ability to communicate with our customers, employees, and other stakeholders clearly and accurately. We’re looking for an experienced technical writer to join our communications team to help take our technical communication to even greater heights.

If you have a strong eye for detail, and experience taking highly technical topics and explaining them to a wider audience, we’d love to hear from you. 

Responsibilities

• Develop extensive product documentation that meets our company and industry standards
• Thoroughly research our products and services to translate complex product information into copy that can be understood by a wider audience
• Research and write technical content for our employees, customers, and other stakeholders, such as articles, how-to guides, and website help sections.
• Research and write content to inform our customers, employees, and other stakeholders of technical insights and industry trends that they can use to make better decisions
• Create and maintain a database of technical information and reference materials that can be accessed by our employees, customers, and other stakeholders
• Update existing company content to ensure it’s technically factual and up to date with the latest industry research
• Work with other teams throughout the company to create, write, and maintain technical information repositories.

Requirements

• Bachelor’s degree in a relevant technical field or 2+ years writing technical content about {your industry}.
• 2+ years experience writing about {your industry} topics 
• The ability to quickly learn, research, understand, and write about complex technical topics 
• Experience working as part of a team and working with other company teams to produce technical content
• You can multitask and prioritize your work to consistently meet deadlines
• A portfolio of published technical writing that you have completed
• The ability to work with our design and engineering teams to create visuals and other graphics to support your content
• Experience using XML and other technical writing tools for product documentation
• Great interpersonal and communication skills

We’re happy to be an equal opportunity employer! We do not discriminate based on race, color, religion, age, ancestry, physical or mental disability, medical conditions, sexual orientation, pregnancy, and gender. We encourage applicants of all backgrounds to apply.